Landskroner Grieco Merriman, LLC

Welcome to the LADWP Billing Overcharge Settlement

The Settlement resolves a lawsuit arising out of alleged customer overbilling and other billing errors by the Los Angeles Department of Water and Power (“LADWP”) caused by, and related to, the defective implementation of the LADWP’s new billing system and/or damages incurred by customers participating in LADWP’s solar incentive program.

If you are a current or former LADWP customer overcharged for electric, water, sewage or sanitation services or otherwise damaged by LADWP billing practices between September 3, 2013 and December 30, 2016 or if you were damaged as a result of your  participation in the LADWP’s solar incentive program between February 13, 2010 and December 30, 2016, you may be eligible to obtain Settlement benefits.

Most customers will not be required to do anything to recover the amounts they were overcharged. Those amounts  have been pre-identified by LADWP through a process verified as accurate and reliable by the Independent Billing System Monitoring Expert (the “Independent Monitor”) appointed by the Court.   If the Court grants final approval of the settlement, the pre-identified amount will automatically appear as a credit on your LADWP account, if you are a current customer.  If you are a former customer the pre-identified amount will be refunded to you.   In cases where there was not enough information to determine an overcharge amount, some pre-identified customers will be required to submit a claim form and  additional information in order to receive a credit or refund.   Customers who have not been pre-identified but believe they were overcharged or otherwise damaged may also submit a claim form to recover any  damages to which they believe they are entitled  as a result of these billing errors.

To summarize: LADWP will provide full refunds to Class Members for over-billing, other billing errors, and other damages occurring between September 3, 2013 and December 30, 2016, for electric, water, sewer and sanitation customers, and between February 13, 2010 and December 30, 2016, for solar program participants.  If you are pre-identified as a Class Member whose damages can be determined without further information, you will automatically receive a credit on your bill, if you are a current customer, or a mailed refund check, if you are a former customer.  Pre-identified customers who are satisfied with the pre-determined amount of their refund do not need to submit a claim form.

To access documents containing important information about the lawsuit and the Settlement visit the following links:

If you have any questions about the settlement, you can contact the Claims Administrator at 1-844-899-6219

visit the claims administrator’s website

To submit information about a new case please complete the secure form on our “Case Consultation” inquiry page.

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